Here for you every step of the way
We’re here to help you feel good with our kind nurses, brilliant team of prescribers and alternative medicines.
At Hello Mello, we think
healthcare’s been doing it wrong
for too long. It shouldn’t feel like a
trip to the principles office — it should
feel like talking to someone who
actually cares. Our promise is to give
you care that feels good, from the way
we talk to you to the results you get.
We want you to feel empowered,
supported, and, yeah, maybe even a
little bit happy with your healthcare.
Because let’s be honest, healthcare
could use a little more heart
and a lot less hassle.
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Get to Know Us
Our Journey, Our Values, and Our Commitment to You
Your deserve more
then just 'fine'
How it works with us...
Consult
Enjoy a telehealth session with one of our registered Doctors or Nurse practitioners—all online.
Eligibility
Kick things off by answering a few simple questions to check your eligibility—it’s quick and hassle-free!
Prescription
After your consult, if prescribed, we’ll explain your treatment plan and discreetly deliver your medication right to your door.
Hear from Our Customers
Hello Mello has been amazing to deal with from the moment I hit submit on the enquiry form. From their fee-free follow up consults, to their kind, non-judgmental practitioners, express shipping and friendly, approachable support team, it’s been the most positive, helpful experience I could have hoped for.
Melanie Bartsch
Melbourne
I recently had the pleasure of using Hellomello, and their customer service blew me away! Their quick response time is simply exceptional. They handled my queries with such efficiency that it felt like they were personally invested in solving my issues.
Nela Smith
Sydney
Visited Hello Mello and was blown away by the professionalism and warmth. The staff were incredibly knowledgeable.. They put a strong emphasis on education and safety, making sure I felt informed and secure in my choices. Highly recommend for anyone looking for a top-tier experience!
Dion Gory
Richmond
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What is Hellomello™?Hellomello™ is an Australia-wide online telehealth platform with a mission to make you feel good at every stage of your healthcare journey.
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Why choose Hellomello™?Imagine a healthcare experience where you don’t feel like a number or a problem to solve, but a person. At Hellomello™, we see a future where people with chronic conditions can finally get some relief—without jumping through hoops or dealing with cold, clinical vibes. We have a passionate and local team of practitioners, nurses and patient care support who care deeply about our patients. Our goal? Make you feel good, as a patient and a person.
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How do I transfer from another clinic to Hellomello™?We will help make the switch from another clinic to Hellomello™ easy and seamless for you. All you need to do is complete our Medical Intake Form, attach a discharge letter from your current clinic, and then one of our team members will get in touch within 3 business days.
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How do I contact you?Please contact our friendly, dedicated and passionate Patient Care team if you have questions by contacting us here or phone: (03) 8899 6484.
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How do I know if I'm eligible?It’s easy, just fill out our quick Medical Intake Form which only takes a few minutes. Our Nurse Team will then be in touch to let you know if we need further information.
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How soon can I book a consultation?Consultations are typically available the next day. You’ll be able to book as soon as you complete your Medical Intake Form.
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What do I need to sign up to Hellomello™?Please have your Medicare number handy. Hellomello™ may require a health summary from your GP. If you don’t have a regular GP, no worries! We can use any relevant info from your previous doctor to provide the best care possible. You can also share your medical history through our Medical Intake Form or upload documents to your dashboard. We can assist you with this if you are unsure.
Any Questions
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Contact Us
Feel Good Healthcare
We’re here to make healthcare feel human again. 100% online treatments.
