Hellomello™ is an Australia-wide online telehealth platform with a mission to make you feel good at every stage of your healthcare journey.

Imagine a healthcare experience where you don’t feel like a number or a problem to solve, but a person. At Hellomello™, we see a future where people with chronic conditions can finally get some relief—without jumping through hoops or dealing with cold, clinical vibes. We have a passionate and local team of practitioners, nurses and patient care support who care deeply about our patients. Our goal? Make you feel good, as a patient and a person.

We will help make the switch from another clinic to Hellomello™ easy and seamless for you. All you need to do is complete our Medical Intake Form, attach a discharge letter from your current clinic, and then one of our team members will get in touch within 3 business days.

Please contact our friendly, dedicated and passionate Patient Care team if you have questions by contacting us here or phone: (03) 8899 6484.

It’s easy, just fill out our quick Medical Intake Form which only takes a few minutes. Our Nurse Team will then be in touch to let you know if we need further information.

Consultations are typically available the next day. You’ll be able to book as soon as you complete your Medical Intake Form.

Please have your Medicare number handy. Hellomello™ may require a health summary from your GP. If you don’t have a regular GP, no worries! We can use any relevant info from your previous doctor to provide the best care possible. You can also share your medical history through our Medical Intake Form or upload documents to your dashboard. We can assist you with this if you are unsure.