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Talking about your mental health with a doctor can feel like the hardest part. The good news: practitioners have these conversations every day, and a little preparation makes them much easier. Here's a practical guide to getting the most from a telehealth consultation.
A few minutes of preparation can make a big difference. Consider jotting down:
GOOD TO KNOW
If you're in immediate distress or crisis, call 000, or contact Lifeline on 13 11 14. Telehealth consultations are not an emergency service.
You don't need clinical language. Openers as simple as 'I haven't been feeling like myself lately' or 'I've been finding it hard to switch off' give a practitioner everything they need to start asking helpful questions.
Remember that AHPRA-registered practitioners are bound by strict confidentiality standards, and there's no judgement in these conversations. Their job is to understand, not to assess you as a person.
For many people, talking from home feels easier than a clinic waiting room. Telehealth consultations happen over the phone from wherever you're comfortable, and there's no referral needed to get started with Hellomello.
After your consultation, your practitioner will talk through appropriate next steps for your circumstances, and follow-up support is available whenever you need it.
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It takes 2 minutes and there's no commitment involved. If you're not eligible, you won't be charged.
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No GP referral needed. AHPRA-registered doctors. 100% online, Australia-wide.
No referral is needed. Complete a short pre-screening questionnaire and our team will guide you through the rest.
Yes. AHPRA-registered practitioners are bound by strict professional and privacy standards, the same as any doctor you'd see in person.
Telehealth consultations are not an emergency service. If you're in crisis, call 000 or contact Lifeline on 13 11 14 for immediate support.
MEDICAL DISCLAIMER
This article is for informational purposes only and does not constitute medical advice. Everyone's circumstances are different, and what works for one person may not work for another. Please consult an AHPRA-registered healthcare professional for advice specific to your circumstances.
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