
👩⚕️ Compassionate Prescribers. 🌱Alternative Healthcare. 📲 100% Telehealth. 😊 49,000 Happy Patients. 🩺 Personalised Treatment Plans. ⭐️ 4.7 Star Google Rating.

How it Works
We have made the whole process hassle free.

STEP 2.
Telehealth Consult
Jump on a telehealth call with our friendly registered practitioners. It’s simple, relaxed, and all about you.
20-min tele-health session.
Speak with AHPRA-registered practitioners.
Get a personalised care plan.
STEP 3.
Treatment Delivered
Your medication is discreetly delivered to your door. No hidden costs—just straightforward care.
Medication delivered fast and discreetly.
Clear & upfront pricing.
Manage it all through your patient portal.
STEP 4.
Ongoing Aftercare
Need a follow-up? No problem. With unlimited free consults, we support you every step of the way.
Free follow-ups when ever you need.
Track your care in the portal.
Reach out we are here to help!
Registered
Nurse Call
Free
We offer free nurse calls for both new and existing patients to understand your eligibility and seek support and advice relating to your condition and treatment
Initial Consultation
$49*
Book your 20 minute in-depth consultation with our medical team. Because healthcare should be affordable
Follow Up Consultation
$0*
Unlimited $0 out of pocket follow ups. So you get the consistent, quality and compassionate care you need.
Why choose Hellomello™?
Exploring alternative health can feel overwhelming—we make it easy. No complicated processes, no awkward phone calls—just straightforward care from expert Australian-based practitioners.
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Have a question?
Whether you are new to alternative health, or looking for a better provider, we've got you covered.

Am I eligible?
It’s easy, just fill out our quick Medical Intake Form which only takes a few minutes. Our Nurse Team will then be in touch to let you know if we need further information.
What is the cost?
Consultations start at $49, and followup appointments are $0 out of pocket, with 10% off concession discounts available.
Our practitioners consider a wide array of treatment options taking into account dose forms, price points and patient desires.
New to this?
Wiith our convenient Australian Telehealth Care Team, you never need to get dressed up or travel to a GP.
Our experienced Clinical Team will support you in understanding the benefits and best possible treatment for your needs. You have access to ongoing and free care and support.
Refund policy
You can cancel up to 24 hours before for a full refund, and we offer free calls with our Patient Care Team to discuss any of your questions.
We're here to make healthcare feel good again.
Have a question?
Whether you are new to alternative health, or looking for a better provider, we've got you covered.

Am I eligible?
It’s easy, just fill out our quick Medical Intake Form which only takes a few minutes. Our Nurse Team will then be in touch to let you know if we need further information.
What is the cost?
Consultations start at $49, and followup appointments are $0 out of pocket, with 10% off concession discounts available.
Our practitioners consider a wide array of treatment options taking into account dose forms, price points and patient desires.
New to this?
With our convenient Australian Telehealth Care Team, you never need to get dressed up or travel to a GP.
Our experienced Clinical Team will support you in understanding the benefits and best possible treatment for your needs. You have access to ongoing and free care and support.
Refund policy
You can cancel up to 24 hours before for a full refund, and we offer free calls with our Patient Care Team to discuss any of your questions.
We're here to make healthcare feel good again.
What people are saying about Hellomello™


"Hellomello™ are a fantastic company. Very helpful and professional. Consults are always prompt and delivery times are great too! Safe and reliable. Highly recommended"
Darren
What people are saying about Hellomello™


"I'd recommend Hellomello™ to anyone who has had recurring conditions and has tried all conventional treatments and not gotten anywhere"
Matty
What people are saying about Hellomello™


"Outstanding customer service team who go over & above to accommodate their patients.”
Fran
FAQs
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What is Hellomello™?Hellomello™ is an Australia-wide online telehealth platform with a mission to make you feel good at every stage of your healthcare journey.
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Why choose Hellomello™?Imagine a healthcare experience where you don’t feel like a number or a problem to solve, but a person. At Hellomello™, we see a future where people with chronic conditions can finally get some relief—without jumping through hoops or dealing with cold, clinical vibes. We have a passionate and local team of practitioners, nurses and patient care support who care deeply about our patients. Our goal? Make you feel good, as a patient and a person.
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How do I transfer from another clinic to Hellomello™?We will help make the switch from another clinic to Hellomello™ easy and seamless for you. All you need to do is complete our Medical Intake Form, attach a discharge letter from your current clinic, and then one of our team members will get in touch within 3 business days.
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How do I contact you?Please contact our friendly, dedicated and passionate Patient Care team if you have questions by contacting us here or phone: (03) 8899 6484.
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How do I know if I'm eligible?It’s easy, just fill out our quick Medical Intake Form which only takes a few minutes. Our Nurse Team will then be in touch to let you know if we need further information.
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How soon can I book a consultation?Consultations are typically available the next day. You’ll be able to book as soon as you complete your Medical Intake Form.
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What do I need to sign up to Hellomello™?Please have your Medicare number handy. Hellomello™ may require a health summary from your GP. If you don’t have a regular GP, no worries! We can use any relevant info from your previous doctor to provide the best care possible. You can also share your medical history through our Medical Intake Form or upload documents to your dashboard. We can assist you with this if you are unsure.