How it Works - Medical Cannabis Doctors | hellomello

How it Works

From eligibility to ongoing care.
We've got you covered.

Step 1

Provide patient information

We need to know a little more about you before we prescribe a treatment plan.
Fill in our simple patient form (takes a few minutes)
Designed to assess your eligibility and obtain your informed consent

Step 2

You've been taking your medication for about a week. Time for a check-in.

Your patient advocate will give you a call to see how things are going.
If you don't answer the phone, we'll send you an email or SMS.
We'll ask about your symptoms, relief and any side effects.

Step 3

After two weeks of treatment, you'll get a call from your patient advocate.

This is similar to Day 10. Your patient advocate will check on your progress.
It might be time to change your dosing schedule or review your script.
If needed we'll book you in for your next doctor's appointment.

Step 4

If needed, jump on a call with our doctor. We'll check your progress and change your script.

This is a 1:1 telehealth appointment with our partner doctor.
You can chat about your symptoms and any side effects.
If you are not responding to the medication, our doctor can change your script.

Step 5

Time for another check-in with your patient advocate.

Your script or dose may have changed.
We'll ask about your symptoms, relief or any side effects.
Time to fine-tune your optimal treatment.

Step 6

Our doctor refines your optimal treatment.

By now we should know precisely what your body needs.
Your medication is prescribed for the next 6 months.
From here, medication is sent 2 months at a time.

Bulk-billed consultations.
Ongoing clinical care.

100% telehealth
Eligibility screening
No approval charges
No follow-up cost
No referral required
Free express post with every order
Ongoing clinical support